We understand how important privacy is to everyone. This document clearly explains how 8winrm collects, processes, stores, and protects your personal information throughout your use of our platform.
8winrm ("we", "our platform") is fully committed to protecting the privacy and security of the personal information of all users and visitors. This Privacy Policy is provided to clearly and transparently explain how we handle your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
This policy applies to all information you provide to us through the 8winrm website, including during account registration, use of gaming services, financial transactions, communications with our support team, and any other interactions with our platform.
By registering or continuing to use the 8winrm platform after reading this Privacy Policy, you give your consent to the collection and processing of your personal data as described herein.
Our Commitment: 8winrm does not sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. Your privacy is not our business commodity.
In operating a safe and legally compliant online gaming platform, 8winrm collects various types of personal information. Below is an overview of the data we collect and its purpose:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Account registration & KYC verification |
| Contact Information | Email address, mobile phone number | Communications, security notices & account recovery |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, access logs | Security, fraud detection & analytics |
| Gaming Data | Game history, betting, wins, session duration | Account management & responsible gaming |
| Communications | Live chat enquiries, support email | Troubleshooting & service improvement |
8winrm collects your personal information through several different channels:
Note: We only collect information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond the services we provide.
The personal data we collect is used for the following purposes, all of which are necessary to operate the 8winrm platform safely and efficiently:
8winrm does not sell or trade your personal data. However, in operating the platform, we may need to share certain information with selected third parties in the following circumstances:
Our Guarantee: All third parties who receive your data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes agreed upon with 8winrm.
Protecting your personal data is a responsibility we take very seriously. 8winrm implements multiple layers of technical and organizational security to ensure your data is always protected:
While we implement all reasonable security measures, no system is 100% risk-free. You also have a role to play in keeping your account secure by using a strong password, not sharing your login details, and reporting any suspicious activity to us promptly.
The 8winrm website uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the 8winrm platform.
As a data subject, you have the following rights regarding the personal information we hold about you. All requests can be submitted to our privacy team via email or live chat:
You have the right to obtain a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or incomplete data via your account settings or our support team.
You may request data deletion under certain circumstances, subject to legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request restriction of data processing under certain circumstances while a dispute is being resolved.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
Response Time: We will process all privacy rights requests within 30 business days of receiving a complete request. For complex requests, we will notify you if additional time is required.
8winrm retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable laws and regulations.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our standard procedures.
8winrm reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. Any material amendments will be communicated to you via your registered email or a notice prominently displayed on the platform's homepage.
We encourage you to review this Privacy Policy periodically. The "Effective Date" at the top of this document always reflects the date the latest version came into effect. Continued use of the platform after an amendment notice is considered your acceptance of the latest version of this policy.
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact our privacy team through the following channels:
Our privacy team will strive to resolve every inquiry or complaint promptly and transparently. If you feel your concern has not been resolved satisfactorily, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Not just promises — these are the concrete steps we take every day.
Every bit of data you send to us is protected by 256-bit SSL encryption. Your bank card details and financial data are never stored in plain text on our servers.
Your identity verification documents are processed in a secure environment and stored with strict encryption. Access to these documents is restricted solely to authorised personnel for very limited purposes.
Your personal data is never sold or shared with third-party advertising or marketing companies. We only use your data for the purposes stated in this Privacy Policy.
Your data is stored in internationally certified data centres with multi-layered physical protection, intrusion detection systems, full redundancy, and regularly tested backup systems.
The 8winrm platform undergoes regular security testing and compliance audits by independent internationally accredited parties, ensuring our systems always meet the latest standards.
You have full control over your data. Update your information, manage communication preferences, or request data deletion — all available directly through your account settings or our support team.